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2. Thank you for responding to ACWD's leak alert notification! Please complete this brief survey regarding the leak you found after you were notified of continuous consumption via ACWD's My Smart Water Connect customer portal's leak notification program.  

   If you have questions or need further assistance, please contact ACWD's Water Use Efficiency team via phone at 510-668-4218 or email.  

   For more resources on finding and fixing leaks, please visit acwd.org/fixleaks.

4. First Name
5. Last Name
7. ACWD Account Number
8. Phone Number*
10. Address1*

    Please provide the water service address within Alameda County Water District's service area.

12. City*

    1. Fremont
    2. Newark
    3. Union City
13. State*
14. Zip*
16. What day did you discover the leak?*
    What day did you discover the leak?
18. What was causing the leak?*

    1. Toilet
    2. Bathroom faucet
    3. Showerhead
    4. Kitchen faucet
    5. Refrigerator water line
    6. Washing machine
    7. Irrigation valve stuck open
    8. Broken irrigation line
    9. Outdoor hose bib
    10. Pool Equipment
    11. Water heater
    12. Other (explain below)
19. If "Other," please describe what was causing the leak that you found?
21. Have you fixed the leak?*

    1. Yes
    2. No
22. What day did you resolve the leak?
    What day did you resolve the leak?
24. What resources did you use to resolve the leak? Check all that apply.

    1. Plumber
    2. ACWD resources or tips
    3. Online search (video or instructions)
    4. Fixed issue myself
    5. Other (explain below)
25. If "Other," please describe what other resources you used to resolve the leak.
27. Is there anything else you want ACWD to know about your leak?
Leave This Blank:


29. 1. Receive an email copy of this form.
30. Email address

    This field is not part of the form submission.

31. Submit

* indicates a required field