Our lobby is open to the public for customer service-related items.  Hours of operation are Monday - Friday, 9 a.m. – 4 p.m.  Visitors are required to wear face masks upon entering our building.

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Your water is safe from COVID-19.  Read more about ACWD's response to keeping your water safe and flowing. 

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  1. Drought Update: ACWD Hosts Virtual Public Hearing on Proposed Water Shortage Emergency Declaration

    As drought conditions worsen, and with another dry year expected, the Alameda County Water District may declare a water shortage emergency in anticipation of future water supply constraints. Additional Info...
  1. Issue 4, 2021, ACWD Aqueduct Newsletter Now Available

    This issue includes information about the upcoming main cleaning program, ways to reduce water use, water rates review and details on our student video contest. Plus, meet Garth in our employee feature. Read full newsletter...
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