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Project & Customer Description

Customer Satisfaction Survey – Customer Work Requests & Job Orders
Please take a moment to complete this survey regarding your recent experience working with Alameda County Water District (ACWD). Your feedback is important because it helps us improve services to our customers. Responses are anonymous unless you choose to provide your contact information at the end of the survey. Thank you for your time and input.
1. What best describes your type of project?
Other type of project:
Enter type of project if you selected "Other" to Question 1.
2. What type of customer best describes you?
Other:
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4. Please provide any additional comments and feedback (positive or constructive) or questions you may have in the space below.
5. (OPTIONAL) Please help us identify your particular project so that we can fully understand and incorporate the feedback provided.
ACWD No.
(the 8-digit number found in the "Subject" line of the letter)
Job Number
(any one of the 5-digit numbers shown in bold type along the left side of the letter)
ACWD Representative Name
(the ACWD Engineering Technician or other person who signed the letter to you)
6. (OPTIONAL) Would you like to be contacted regarding your Project or the feedback you provided on this survey?
1. Yes
2. No
Please provide your name and contact information below. This information will be kept confidential and will not be shared with anyone outside of ACWD.

Name
Telephone Number
Email Address

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