Our lobby is open to the public for customer service-related items.  Hours of operation are Monday - Friday, 9 a.m. – 4 p.m.

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Your water is safe from COVID-19.  Read more about ACWD's response to keeping your water safe and flowing. 

  1. UPCOMING AGENDAS
  1. NEWS AND EVENTS
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  1. Issue 4, 2022, ACWD Aqueduct Newsletter Now Available

    This issue includes an update on how customers are achieving the 15% water use reduction goal, conservation rebates, the upcoming launch of My Smart Water Connect, a planned PFAS treatment facility, the 2023 Main Cleaning Program, and more. Read the full newsletter…
  2. Planned System Upgrade Temporarily Impacts Some Payment Features

    Effective November 4 - December 5, as system upgrades are made, customers will be unable to enroll in autopay, paperless billing or schedule future payments. However, any previously scheduled payments before November 4 will be processed as requested. More info...
  1. Free Water Education Teaching Tools for Tri-City Teachers

    ACWD is committed to building student awareness and knowledge of important water topics with our free water education resources. Free resources are available to teachers in Fremont, Newark and Union City. Read on...
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