Customers can opt out of future HEIS mailings.
Request a Fire Flow Test.
Survey for Developers & Customers to provide feedback on their Customer Work Requests & Job Orders.
Survey for Developers to provide feedback on their Public Water System Extension project.
Saturday, October 21, 8:30 am-3:00 pm
Form for customers to report broken links, spelling errors and incorrect information on the website.
Use this form if you applied for an Exception to the Alameda County Water District (“District”) Water Shortage Emergency Ordinance... More… Use this form if you applied for an Exception to the Alameda County Water District (“District”) Water Shortage Emergency Ordinance (“Ordinance”) and it was denied or was approved with conditions, and you are appealing the decision. Less…
Customers will submit this form to report findings from the Residential Home Water Use Survey they conduct.
Customer survey for Water Efficiency Master Plan
An exception application to the use restrictions as set forth in Section 4(a) of the ACWD Ordinance Declaring a Water... More… An exception application to the use restrictions as set forth in Section 4(a) of the ACWD Ordinance Declaring a Water Shortage Emergency and Adopting Water Use Regulations, Restrictions and Guidelines for the Water Shortage Emergency (“Ordinance”).Less…
A form for customers to fill out when they find and address a leak as a result of the Leak Notification they received via the My Smart... More… A form for customers to fill out when they find and address a leak as a result of the Leak Notification they received via the My Smart Water Connect Customer Portal.Less…
Water Efficiency Master Plan Email list sign up
Provide information requested to receive a FREE water conservation kit from ACWD.
Fill in this form to let ACWD of any water waste occurring in our service area.