How will we be able to recognize the AMI technology installers? Will they be wearing ACWD uniforms?

ACWD has partnered with Badger Meter and Professional Meters, Inc (PMI) to install the AMI devices. PMI has successfully installed more than 1 million integrated meters, just like the ones you will be receiving, and are highly skilled at the installation process.

The PMI installation team will carry a letter for our customers that will explain their work on the new meters. The PMI and ACWD Advanced Meter logos will be on their uniforms, badges, and on their trucks. You will be able to recognize the PMI installation team, as they will wear a distinct uniform that includes a:

  •  Neon green T-shirt with the PMI logo and the ACWD Advanced Metering logo
  •  PMI badge displaying the ACWD Advanced Metering logo and including
  • Their name;
  • Photo;
  • Issue Date;
  • And a number to call to confirm their identity.

Show All Answers

1. What is AMI technology?
2. What are the benefits of AMI for me?
3. What does the AMI project mean for me?
4. I received a letter in the mail about this project. What does it mean?
5. I received a notice on my door about this project. What does it mean?
6. I received a visual, two-sided fact sheet about the project. What does it mean?
7. Why does ACWD need to upgrade my current water meter?
8. Why is ACWD doing this AMI Project now?
9. When will my water meter be upgraded? How will I know?
10. How can I prepare for my upgrade?
11. I have a smart home water monitoring device attached to my water meter. What should I do? Is it the same as a new AMI meter?
12. Will I need to do anything to sign up to receive my AMI meter upgrade?
13. Can I make an appointment for the upgrade?
14. After my meter was upgraded/replaced, my water was discolored. Is it still safe?
15. Have other water districts implemented AMI?
16. Is there a cost associated with these AMI improvements?
17. Will my information be secure?
18. Is AMI technology safe?
19. Is AMI technology a wise investment?
20. Will the AMI technology attach to the current manually read meter or will it be placed somewhere else on residents’ property?
21. How does the new AMI technology work, and how will the meters be read?
22. How will we be able to recognize the AMI technology installers? Will they be wearing ACWD uniforms?
23. Will ACWD be hiring installers locally?
24. How long will the installation take?
25. When will I be notified about when the installers will upgrade my meter?
26. There is someone else that has come to check my newly upgraded or replaced AMI compatible water meter, but they are not from Badger Meter or Professional Meters Inc. (PMI). Who are they?
27. I received a notice of a pre-existing customer leak. What does this mean? Why wasn’t my meter installed?
28. What if my question is not answered here?