What forms of payment can I use online?
You can now pay with your credit or debit card (Visa, Master Card, Discover). In addition, you may issue an electronic check, use online home banking, or pay directly from your financial institution (checking or savings). If you use an electronic check or home banking option, please include your full ACWD account number on the memo line.

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1. Do I have to enter an email address to make a payment?
2. Will I receive a confirmation email that my bill has been paid?
3. Do I need to register to pay a bill?
4. What forms of payment can I use online?
5. Which bills can I pay online?
6. Are there fees for paying online?
7. I forgot my Password, how do I access my account?
8. I received an email related to my bill, but it’s not from an ACWD email address. Who is invoicecloud.net?
9. How long does it take for online payments to process?
10. How long will my payment history be maintained?
11. Why do you need the last four digits of my social security number?
12. Will I be able to print a copy of my bill?
13. Why can’t I view my bills prior to July 2018?
14. Who do I contact with questions about my bill or if I’m having trouble using the online system?
15. I accidentally deleted my current email notification, what should I do?
16. Is my information secure?
17. Is my credit card and checking account information safe when I pay online?
18. What is PCI Compliance and why is it so important?