How do I shut off my water?
The water coming into your home is controlled by the house valve, which can be found ahead of the water spigot in your front yard. (If you live in an older home, the house valve may be located elsewhere.) The valve handle is usually red, grey or green and is shaped like a wagon wheel. Should you ever need to shut off your water, simply turn the house valve clockwise. You will probably want to close the valve if a water pipe in your home ever breaks to prevent water damage and flooding. If you discover that your house lacks water, the first thing you should do is check the house valve to see if someone has accidentally closed it. To open the valve, turn it counterclockwise. To make sure you can readily control the flow of water to your home, you should periodically test your house valve. If it does not turn or spins freely, it should be repaired or replaced as soon as possible. A plumber can do this work quite easily.

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1. How do I shut off my water?
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3. How do I heat-disinfect my water heater?
4. How do I flush a water heater?
5. I have a leak at my meter. Who is responsible for this repair, me or ACWD?
6. Who can I contact if I have additional questions?