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Simple, Free and Available
By enrolling in DirectPay Service, you authorize your bank, savings and loan or credit union to automatically deduct funds from your checking or savings account on a bimonthly basis to pay your water bill. Enrolling in DirectPay Service is simple.

  • Write "VOID" across a blank check if deducting funds from your checking account, or write “VOID” across a deposit slip if deducting funds from your savings account.
  • Download and fill out the DirectPay application.
    *Requires Adobe Acrobat Reader
  • Print, sign and date the application, then mail it with the voided check or deposit slip to:
    P.O. Box 5110
    Fremont, CA 94537

Once the Application is Processed
After your application is processed, your bimonthly ACWD water bill will state the date that the funds will be deducted from your bank account. If you have questions regarding your bill, there will time to contact ACWD to resolve any problems before the payment is withdrawn.