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Where is my water meter?
SeeLocate and Read Your Water Meter

Customers - Customer Service

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1. What is the bimonthly service charge on my water bill?
2. How do I shut off my water?
3. Whose pipes are whose?
4. What are the white spots left on my car after I wash it?
5. How do I read my water meter?
6. Where is my water meter?
7. How do I start or stop my water service?
8. How often does ACWD replace my water meter?
9. Where can I pay my water bill?
10. What are the options for paying my ACWD water bill?
11. When is my bill due?
12. Why is ACWD just now charging a late fee?
13. Why is the late fee $5?
14. How can ACWD justify the $5 charge?
15. Can the new fees or charges be waived?
16. Are accounts with a payment arrangement charged a Reminder Notice Fee?
17. I mailed my payment before the due date. Why am I being charged a late fee?
18. My payment was deducted from my bank account on/before the due date. Why am I still being charged a Reminder Notice Fee?
19. I didn’t receive the regular bill. Do I still need to pay the Reminder Notice Fee?
20. I didn’t receive the door tag. Do I still need to pay the charge?
21. Why is there a field charge?